/‘Business (& International Business) Etiquette’ Workshop
‘Business (& International Business) Etiquette’ Workshop 2018-12-14T03:23:22+00:00

‘Business (& International Business) Etiquette’ Workshop

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel”…Maya Angelou

(1 Day Practical Workshop)

9:30AM-4:30PM [1hr for lunch]



As global business expands bringing everyone closer, the key to a successful business outcome may be the appreciation and respect for regional, country and cultural differences. Knowledge of international business etiquette, manners and culture is necessary in order to work and negotiate effectively. People need to understand and adapt to the cultural and language differences of their business partners in order to build strong relationships with them. Etiquette, manners and cross culture, or intercultural communication have become critical elements required for all international and global business executives, managers and employees; etiquette protocols such as how firm a handshake should be to how to address people, food etiquette, body language and style of communications are all essential to make a good first and lasting impression.

The age-old adage ‘When in Rome….’ certainly applies. Each culture has its own rules of etiquette, cultural do’s and don’ts, business customs and they vary significantly around the world. As our jobs become more and more globalised, many of us find ourselves travelling and building relationships with people across international borders. Getting it wrong can make or break your international business relationships.

This workshop will give you a wealth of information and resources that you can immediately apply during your national and international business travels and overseas assignments and will show you the importance of understanding the uniqueness of cultures around the world and how to apply the skills of proper business etiquette and manners to become more successful.

Who should attend?

This workshop is ideal for anyone working in the international diplomatic, governmental, corporate, private or public service sectors. Or if you are an individual and would simply like to improve your knowledge of the subject. The workshop is also highly beneficial for event planners and executive assistants in global corporations and public service.

Learning outcomes:

(Many of the following topics will be covered throughout the workshop)

What is business etiquette?

-Speaking professionally
-Correspondence: – Phone/Fax/E-mail/Business Letters
-Meetings & Presentations
-Dress for Success (Formal attire/Informal attire

What is International Business Etiquette?

-Rules for interaction
-Etiquette of conduct of commercial negotiations
-Strategies for coordinating international meetings, conferences and VIP visits

Contemporary international social and business etiquette and best practices

Developing verbal diplomacy and writing skills
Enhancing cross-cultural awareness and communication skills
Understanding precedence and deference
Manoeuvring official dining protocols of international scale(European, Asian and Middle Eastern)
English, French and International seating protocols
Titles and forms of address
Royal etiquette and protocol
Formal receiving lines and reception lines
Flag etiquette, anthems and other important “details”
Global gift-giving protocols

Interactive activities and case studies regarding commonly experienced etiquette protocol-related situations

To read more on cultural differences around the world as they pertain to business settings please see our FAQ on Global Cultural Differences/Guide to International Business Etiquette

The next workshop is due to start XXth XXXXXXX 2019! The fees for these workshops are outlined in the Fee Schedule.

Day Time
Saturday 9:30am- 4:30pm

*Timetable subject to change

* CTA courses/workshops are subject to demand. Places are limited therefore early booking is advisable. Registration for this workshop is not yet open; however for more information and/or to register your interest please contact us now on info@clonmeltuitionacademy.ie. You can also book and pay online by clicking here

**All of our Courses/workshops require a minimum of 10 registrants in order to take place. Whilst we expect to reach this minimum in all courses/workshops, in the event that there are not enough participants registered by the Sunday evening before the first day of the course/workshop, we reserve the right to cancel the course and process a full refund of fees paid to the student/parent/participant.

***Please be advised that whilst a ‘deposit paid’ secures your place onto a course/workshop/seminar, it does not guarantee admission to the course/workshop/seminar. In order to gain admission to any of our courses/workshops/seminars, fees need to be paid in full prior to the course/workshop/seminar start date. We appreciate your understanding and cooperation with regard to this. We reserve the right to refuse admission to any student who has not paid the fees in full prior to the start date of the course/workshop/seminar. 

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